Terms & Conditions
By purchasing from Late Night Museum, you agree to the following terms:
1. Product Nature
All items are described as accurately as possible, including their age, material, condition, and origin. Many are antique, handmade, or one of a kind, and may carry imperfections consistent with their history. These are not considered defects, but part of the object’s character.
If you have any questions before purchasing, please contact us—we're happy to provide further information or photographs.
2. Pricing
Prices are listed in USD and are subject to change without notice. We reserve the right to adjust pricing or correct any errors at any time.
3. Payment
Payment is due at the time of purchase. We accept all major credit cards and secure online payment methods. Orders will not ship until payment has cleared.
4. Cancellations
Cancellations are accepted prior to shipment. Once an order has shipped, it cannot be canceled.
5. Shipping
We ship worldwide. Shipping rates are calculated at checkout. Orders are packed with great care using protective materials. A tracking number will be provided once your order ships.
Late Night Museum is not responsible for delays caused by the carrier, customs processes, or circumstances beyond our control.
6. Taxes & Duties
All orders are shipped from the United States. Buyers are responsible for any customs fees, import taxes, VAT, or duties required by their country upon delivery. These fees are not included in the item price or shipping cost.
We cannot mark packages as gifts or declare lower values on customs forms.
7. Returns & Damaged Goods
All sales are final. We do not accept returns or exchanges.
If an item arrives damaged, or if the incorrect item was shipped, please notify us within 3 days of delivery with clear photographs of the item and packaging. We will assess the situation and work with you to find a resolution.
8. Intellectual Property
All images, descriptions, branding, and written content on this site are the property of Late Night Museum and may not be used or reproduced without permission.
9. Privacy
We respect your privacy and will never share your personal information. Your data is used solely to fulfill your order and communicate with you as needed.
Frequently Asked Questions
Are your objects vintage or antique?
Yes. Most pieces in the shop are antique, vintage, or handmade. Some are over a century old. All are chosen for their material honesty, sculptural presence, and quiet sense of history.
Do you accept returns or exchanges?
All sales are final. Please review the description and photographs carefully before purchasing. If you have questions about a piece, we're happy to provide additional information or images.
If your item arrives damaged or if the wrong piece was sent, please contact us within 3 days of delivery with photographs of the packaging and item so we can assist you.
Can I cancel my order?
Yes — cancellations are accepted before your order ships. Just reach out as soon as possible.
When will my order ship?
Orders typically ship within 3–5 business days. You’ll receive a confirmation email with tracking as soon as it’s on the way. if there are any specific delays we will reach out as soon as possible to let you know.
Do you ship internationally?
Yes. We ship worldwide from the United States.
Who pays customs duties or import taxes?
Buyers are responsible for any applicable customs fees, duties, VAT, or import taxes. These are not included in the item price or shipping cost.
Can I request a gift note or special packaging?
Yes — just leave a note at checkout or email us directly. We’re happy to wrap an object beautifully and include a handwritten note.
Can I use your images or product descriptions?
No — all photos, text, and branding are the intellectual property of Late Night Museum. Please do not reproduce them without permission.